HMRC problem? Start now.
Received a letter, enquiry, penalty or unexpected tax demand? Tell us what happened or upload the letter. Our secure AI assistant organises the facts and routes your case to the right TaxAce professional where technical advice or representation is required.
AI-assisted intake. TaxAce professional judgement. Human accountability.
What has happened?
Who is this for?
How urgent is it?
What you get back, immediately
What HMRC appears to be asking
A plain-English explanation of the letter and what it means.
How urgent it appears
A simple red / amber / green read on the timeline.
What not to do
The mistakes that make HMRC matters worse — so you avoid them.
What we need next
A clear checklist, and the option of professional review.
What happens next
Tell us what has happened, by voice or in writing.
Share the letter — photo, screenshot, PDF or copied text.
Receive an immediate plain-English summary and urgency assessment.
Choose whether to request a professional review.
A TaxAce adviser confirms the next steps, scope and fee.
Support for every type of taxpayer
Individuals & sole traders
Late returns, Self Assessment enquiries, penalties, undeclared income and MTD issues.
Businesses & directors
Corporation Tax, VAT, PAYE, CIS, compliance checks and company tax debts.
Private & international clients
Foreign income, residence, capital gains, property, disclosures and complex HMRC enquiries.
When HMRC creates urgency, TaxAce brings quiet clarity.
Our secure AI triage is available 24/7. Professional review and representation are provided separately according to urgency and adviser availability.
Important information
Our AI assistant supports intake and preliminary triage. It does not replace professional tax advice and does not submit information or communicate with HMRC on your behalf.
Professional advice, correspondence and representation require separate acceptance by TaxAce, appropriate client verification and an agreed scope of work.
Never share your HMRC or Government Gateway password with anyone, including us.
TaxAce is an independent tax advisory firm and is not part of, approved by or affiliated with HMRC.